Thank you for shopping at Susies-outlet! Please read our policies below:
SHIPPING: All paid orders are shipped within 1 business day (M-F). If your order is placed on Friday it will be shipped on Monday. This excluds holidays. Most items are sent first class mail so delivery time varies by destination.
RETURNS: Please contact us about an item you want to return within 10 days of receiving your order. The item must be returned in its original condition, brand new and with any retail tags still attached or in its original retail packaging. Failure to follow this policy may incur a 20% restocking fee. Upon receipt and inspection of the item you will be refunded the original purchase price of the item minus original shipping and any restocking fee if one is charged. Return shipping is the buyer's responsibility.
DEFECTS: Please contact me about an item that is defective within 10 days of receiving your order.
CANCELLATIONS: If you would like to cancel your order please contact me immediately. Orders cannot be canceled after they have been shipped.
"AS IS": All items sold "as is" are sold as final sale. No returns will be accepted. No exceptions.